Field Trial
In the spring/summer of 2007 TELUS Communications Inc requested a product field trial of MUG Solutions’ Torsion Spring product. The Health and Safety representative from TELUS identified the manholes in the downtown eastside of Vancouver with the worst history of needles and other biohazards being deposited into them.
The field trial involved 5 cleaned manholes with MUG Solutions’ product applied and 5 cleaned manholes used as a comparison. The TELUS manager in charge of the product trial provided the following feedback:
I would like to take this opportunity to thank you for selecting TELUS to conduct a
field trial using your product. Your Torsion Spring product has exceeded all of our
expectations. It has proven itself to be reliable and cost effective.
I tested your product in the Eastside of Vancouver (Hastings) during the months of
May 2007 – July, 2007. During the trial I scrutinized ten of our most susceptible
manholes. I used your product on 5 manholes and left 5 as a beta test. At the end of
my trial there were Zero Sharps in the 5 manholes that the product was installed. This
is compared to 519 syringes and 8 crack pipes found in the unprotected manholes
These manholes have been periodically spot checked to validate product effectiveness.
Two years later the manholes with MUG Solutions’ product are spotlessly clean and
biohazard free!
